Welcome! Welcome! Welcome! Thank you for taking the time to review my store! I created this store after my oldest daughter was hurt in a soccer ⚽ tournament and was so bummed about the boring, blood-stained, one size (DOES NOT) fit all, hospital arm sling. 🤕 I realized that many other people were in the same situation. I have, and still continue, to make many improvements in my design, and always welcome any suggestions or requests that you may have! 💡
************ 📬 SHIPPING 📬 ************
📬 I COMBINE SHIPPING!! Only pay for the first item for Regular and Priority shipping, all other items ship free!!! (Due to weight and rates, Priority Express shipping will have extra fee for additional items)
📬 Since all items are made to order, please give me 2-3 business days to complete your order. Many times I am able to complete the order that day or the next if all info is received. I will send you a message shortly after I receive the order verifying your options and sizing. In order to speed up the processing and have your sling made as soon as possible, please send all requested measurements (ESW- Elbow-Over the Shoulder- Wrist measurement.. if you are unsure, then height of the person and if wearing a cast or not is helpful). If you do not send the information, I will wait until the 3rd day, and then will make it to a predetermined average size for the sling that you ordered. Please see below under Additional Policies and FAQ for measurement information.
📬 All slings will be shipped via USPS first class mail with delivery confirmation from zip code 33547. You can opt to upgrade to Priority Mail (2-3 day shipping speed) or Priority Mail Express (1-2 day shipping speed) during the checkout process. Upgrading shipping method only upgrades the shipping speed. I still need time to make the order in the order that it was received. Upgrading shipping does not bump your order.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
************ 💥 CANCELLATIONS 💥 ************
All slings/crutch covers are made to order. If for any reason something comes up and you need to cancel the order, please let me know ASAP, and no later than 12 hours after the order. I know that these items are more of an urgent, temporary item, therefore many times I start making your sling or crutch cover the same day the order is made, so I appreciate you canceling the order before I begin construction of the item.
If for some reason you decide to return an item after I have sent it out, please contact me so we can discuss a resolution. If a return is made with an UNWORN, UNPERSONALIZED item, buyer will be responsible for return postage, and I will refund the price of the item not including the shipping. A small return fee (no more than 10%) will apply to cover costs of fees paid and time associated with the sale of the item.
In case an item does not fit, I will accept exchanges as long as it is not personalized (i.e. monogrammed, embroidered, etc). Sometimes it is as simple as me just sending out a new strap, however, if the body of the sling does not fit, a new sling will need to be sent out. If it is my error, I will exchange at no charge, however, if it is the buyer's error (purchased wrong size, gave me wrong info, etc), I will exchange but charge a shipping fee to cover the postage once again.
Please make sure that your address is correct and contact me immediately if it is not. You will be responsible for shipping charges to ship the item to the correct address. It is your responsibility to track the item with the tracking number that I provide and notify me as soon as you notice there is an issue with delivery. I will hold the item for you until you are ready to have it shipped back. Since I take the time and make these by hand and customized for you, there are NO REFUNDS for items returned back to me due to incorrect address and you no longer needing it. Please contact me to arrange payment for shipping charges to the correct address. You can find the tracking number under your account, "purchases and reviews", look for your order and click on "Track Package".
MEASUREMENTS: PLEASE SEE BOTH SLING SIZES AND ESW MEASUREMENTS!!
************ 😊 ARM SLING SIZING 😊 ************
It is very hard for me to say what size is best for a certain aged person, since everyone is different. For example, my 14y old son (5'10") is much taller than my 17y old (5'1") and even myself- an adult (5'3"). There are many 5y olds that have been inches taller than my 7y old, but she has friends that are also shorter than her. It also depends if the person has a smaller or larger build, and a cast wearer will most always change the size, therefore, I ask that you try and measure your forearm or cast to get the best possible size. You can always ask me and I will do my best to determine the best size for you or your child. With that being said, for a SMALL to average build person WITHOUT a cast, an XXS is USUALLY for 18mo-3y... XS from 3-6y.... S from 6-19y... M up to about 5'2"... L up to about 5'7".... XL to about 6'.... XXL for over 6'. IF you want an in-between size, just ask!!!
To determine sizing, measure from the tip of your elbow to your knuckle, or from the tip of the elbow end of the cast to the end of the cast on your hand, in inches.
📣 Please see below sizing info for Elbow-Shoulder-Wrist (ESW) measurement.
📌 XXSmall: ---TODDLER--- 'elbow to knuckle' or 'cast' up to 7" (sling size will be appx 9" long/ SLEEK sling will be appx 6" long)
📌 XSmall: ---PRESCHOOL--- 'elbow to knuckle' or 'cast' up to 9" (sling size will be appx 11" long/ SLEEK sling will be appx 8" long)
📌 Small: ---CHILD--- 'elbow to knuckle' or 'cast' up to 10.5" (sling size will be appx 12.5" long/ SLEEK sling will be appx 9.5" long)
📌 Medium: ---PRE-TEEN/TEEN--- 'elbow to knuckle' or 'cast' up to 12" (sling size will be appx 14" long/ SLEEK sling will be appx 11" long)
📌 Large: ---TEEN/ADULT--- 'elbow to knuckle' or 'cast' up to 14" (sling size will be appx 16" long/ SLEEK sling will be appx 13" long)
📌 XLarge: ---ADULT---'elbow to knuckle' or 'cast' up to 15.5" (sling size will be appx 18" long/ SLEEK sling will be appx 14" long)
📌 XXLarge: ---ADULT--- 'elbow to knuckle' or 'cast' up to 17" (sling size will be appx 20" long/ SLEEK sling will be appx 16" long)
** If you have a current sling and you like the way that fits, use that measurement for sling size and strap size. Please see measurement examples in the picture gallery above.
** Age categories listed next to the sizes are just recommendations. You must measure to get an accurate size.
** FOR TRADITIONAL SLINGS: If you have a cast or are in doubt, it might be best to go one size up. It is always better to go bigger for additional support, than smaller. FOR SLEEK SLINGS it is not necessary, and not recommended, to go up in size.
😀 for any additional sizes or custom fabric, just ask!
************ 😊 ESW (Elbow-Shoulder-Wrist) SIZING 😊 ************
Please give me this length in the comments section of your order. Whenever possible, please also indicate the height of the person and if they are wearing a cast or not.
📌 IF YOU HAVE A SLING, please position it where it is comfortable, take it off and measure from the BASE of the elbow, around the strap, to the BOTTOM of the wrist area. Do not measure the strap only. Since you have a sling, please take this opportunity to verify that the sling ordered is comparable to the length of your current sling.
📌 IF YOU DO NOT HAVE A SLING, take the left hand and grab the right elbow (or vice versa). Next measure from the base of the left elbow - over the shoulder around the neck- to the base of the left hand (that is on the right elbow).
📸 📷 Pictures of measurement styles are in the picture gallery of each sling.
The strap will be adjustable, but I like to get it as close as possible. If you aren't able to give me these measurements, I will send you an average size strap for the size sling that you order indicated below.
****AVERAGE ESW SIZES:**** These sizes can vary drastically (depending on build of the person and if they are wearing a cast or not), so please verify by measurement above! If your ESW measurement is near the cusp of the average measurement (i.e. sling size Medium, yet your ESW measures 41") just let me know in the comments of the order and I can adjust the range on your sling from 40"-44".
************ 📣 DISCLAIMER 📣 ************
All of my items are handmade to order. I take pride in my items and make them to the best of my ability. These are not medical grade products. I am not a medical professional, so please contact your doctor or healthcare provider for treatment and use of any of these products. These products are not intended to treat or cure any conditions. Use at your own risk.